For any technical questions or problems regarding the usage of your Pocket wifi device, please contact Global Advanced Communications. Email: info@globaladvancedcomm.com Phone: +81 (0)3 5843 7636
what to do if your device is lost or stolen
The pocket wifi is not insured. If you loose it or damage it, there will be a charge of 20,000 yen. This is usually covered by your general travel insurance.
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