For any technical questions or problems regarding the usage of your Pocket wifi device, please contact Global Advanced Communications. Email: info@globaladvancedcomm.com Phone: +51-3-6413-1051
what to do if your device is lost or stolen
The pocket wifi is not insured. If you loose it or damage it, there will be a charge of 20,000 yen. This is usually covered by your general travel insurance.
